First step, login into mysql server and check the status of the involved variables:
mysql > SHOW VARIABLES LIKE 'character_set%'; mysql > SHOW VARIABLES LIKE 'collation%';
If you see something like this, then everything is ok
mysql> SHOW VARIABLES LIKE 'character_set%'; +--------------------------+----------------------------+ | Variable_name | Value | +--------------------------+----------------------------+ | character_set_client | utf8 | | character_set_connection | utf8 | | character_set_database | utf8 | | character_set_filesystem | binary | | character_set_results | utf8 | | character_set_server | utf8 | | character_set_system | utf8 | | character_sets_dir | /usr/share/mysql/charsets/ | +--------------------------+----------------------------+ 8 rows in set (0.00 sec)
Otherwise, in your mysql config file (/etc/my.cnf for example), make sure you have:
[mysqld] ... skip-character-set-client-handshake character-set-server=utf8 collation-server=utf8_general_ci ...